Returns & Exchanges
At Damage Control Mouthguards, we prioritize your protection and satisfaction above all else. If you are not completely satisfied with your purchase, we offer a 30-day return window for unused and unopened gear to ensure you find your perfect fit.
Return Process
- 1.Verify Eligibility
Ensure your item is in its original packaging, unused, and within 30 days of delivery. Please note that custom-fit mouthguards are non-refundable once the impression kit has been processed.
- 2.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
- 3.Package and Ship
Securely pack your items and include a note with your RMA number. We recommend using a trackable shipping service to guarantee the safe arrival of your return to our warehouse.
- 4.Receive Refund or Exchange
Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your requested exchange item within 5-7 business days.